Terms of use and Privacy policy
Terms of USe
These “Terms of Use” (these “Terms” or this “Agreement”) establish(es) the terms and conditions under which “Care Providers” (individuals and entities who provide care services) may use Chosen Path Home Care’s products, services, software, applications, and websites (referred to as “Chosen Path Home Care’s Services” or “Services” as described below).
General Provisions
For purposes of these Terms, the “Site” shall mean www.chosenpathhomecare.com and any other Chosen Path Home Care branded websites, web pages, mobile applications, and mobile websites operated by Chosen Path Home Care, and the “Services” shall mean any of the various services described below under the heading “Overview of Services” except as limited under the heading “Limitations on the Services.” Chosen Path Home Care may be referred to in this Agreement as the “Company,” “we,” or “us.”
Please read these Terms before using the Site or the Services. If you do not agree with the terms, do not download, register, or use our applications and discontinue using the website immediately.
Chosen Path Home Care reserves the right to modify these Terms from time to time. We will attempt to notify mobile app Users of updated terms in the app. Website visitors should check these terms for any updates.
Contact Information:
Email: [email protected]
Website: chosenpathhomecare.com
Address: 2616 South Loop West, Ste 100G, Houston, TX 77054
Phone: 346-456-5100
Fax: 346-502-3579
Overview of Services
We help Care Providers match with “Care Seekers” (individuals seeking in-home care). As used herein, the terms “you” and “your” include any Care Provider who accesses the Site or the Services and, when applicable in the case of a Care Provider, any entity, such as an LLC or corporation, out of which the individual operates the individual’s Care Provider business.
The Chosen Path Home Care Website allows Care Seekers to contact the company to share the requirements for the Care Provider. The Chosen Path Home Care Service also provides the following features including:
Screening for licenses, insurance, background checks, and references where required;
Matching technology for finding available Care Providers;
Electronic Visit Verification confirming the hours and locations worked by Care Providers.
The Chosen Path Home Care Mobile App allows Care Providers to review Care Seeker schedules, requirements, and suggested rates.
Limitations on the Services
Chosen Path Home Care will not evaluate compliance with any term or condition relating to a Care Provider’s performance of services for a Care Seeker. Chosen Path Home Care’s functions are in all respects ministerial and administrative on behalf of and in support of the parties to a contractual relationship created pursuant to the Site and Services.
Chosen Path Home Care also does not provide any medical, diagnostic, assessment, treatment, or clinical service, engage in any conduct that requires a professional license, and/or that constitutes the providing of home care.
Caregiver Eligibility to Use the Site and Services, Account Set-Up, Termination
In order for Caregivers to be eligible to use our Services, you must meet the following criteria:
You are eighteen (18) years of age or older. If you do not meet this age requirement, do not register to use the Site or Services.
You must be permitted to legally work within the United States.
You must comply with the applicable provisions of the Background and Verification Check Section below.
Caregivers registering or using the Services of Chosen Path Home Care represent, acknowledge, and warrant that they have met the applicable eligibility requirements above, have the right, authority, and capacity to enter into these Terms for themselves or on behalf of another, and commit to abide by all of these Terms, as applicable.
Termination of Use or Registration
Should Chosen Path Home Care determine that you have violated any terms stated herein, have misrepresented your credentials or identity, or your credential status has changed or expired, Chosen Path Home Care reserves the right to terminate your access to the website. Chosen Path Home Care will not, and has neither the right nor the power to, terminate any home-care arrangement in which you are involved. Our decision to terminate a Care Provider’s access to our platform does not constitute, and should not be interpreted as bearing on the individual’s character or general reputation.
Prohibited Uses
By using the Site or Services of Chosen Path Home Care, you agree that you will not under any circumstances:
Use the Site, Services, or any information or Content contained therein in any way that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive.
Use the Site or Services for any unlawful purpose, or for the promotion of illegal activities.
Harass, abuse, or harm another person or group, or attempt to do the same.
Use another user’s Chosen Path Home Care account unless you have the legal authority to make healthcare decisions on such user’s behalf.
Provide false or inaccurate information when registering an account on Chosen Path Home Care, using the Services, or communicating with other Registered Users.
Attempt to re-register with Chosen Path Home Care if we have terminated your account, or terminate your registration and re-register in order to prevent a review from being associated with your account.
Interfere or attempt to interfere with the proper functioning of Chosen Path Home Care’s Services, including without limitation the operation of the Site.
Make any automated use of the Site or the Services, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure.
Bypass any robot exclusion headers or other measures we take to restrict access to the Site or use any software, technology, or device to scrape, spider, or crawl the Site or harvest or manipulate data.
Use the communication systems provided by, or contacts made on, Chosen Path Home Care for any commercial solicitation purposes other than those relating to seeking a care providing referral with a Chosen Path Home Care client.
Publish or link to malicious content including without limitation any malware, viruses, Trojan horses, worms, time bombs, cancelbots, or other disabling devices or other harmful components intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or personal information, or intended to damage or disrupt another user’s browser, computer, or access to the Services.
Protective Measures
In order to protect our users from prohibited activity, we reserve the right to take appropriate actions, including but not limited to:
Restricting the number of phone numbers a Care Seeker may view or the number of emails a user may send in any 24-hour period to a number which we deem appropriate in our sole discretion.
Should Chosen Path Home Care find that you violated these Terms, or for any reason, Chosen Path Home Care reserves the right, at its sole discretion, to immediately terminate your access and/or use of the Site and Services.
Background and verification checks
General
Care Providers that register on the Chosen Path Home Care platform will not be eligible to accept referrals until they successfully complete the background and verification check process established by Chosen Path Home Care through its approved vendors. Care Providers may also be subject to periodic background and verification updates over time. A copy of the reports from such checks will be provided to Chosen Path Home Care. If a background check uncovers information that results in any adverse action relating to a Care Provider, the Care Provider will be notified of their options to review the results to the extent required under the FCRA (Fair Credit Reporting Act).
Chosen Path Home Care may also review DMV records for Care Providers if required by the Care Seeker.
Cost of Background and Verification Checks
Chosen Path Home Care will pay all costs of the background and verification checks at no expense to the Care Provider.
Receiving and Sharing Background Checks
If you order a background check about yourself, you will be emailed a copy of the results if such results are considered in any adverse action. You are responsible for ensuring that the email addresses you provide to Chosen Path Home Care (and the approved vendor if applicable) are accurate, knowing that sensitive information will be sent to those addresses.
If you have ordered a background check through Chosen Path Home Care, we may indicate in your profile that you have completed that component of our screening process.
If the results of any background check you order cause Chosen Path Home Care to be unable to establish your account or require us to suspend or terminate your account, those results will not be shared with other users without your specific consent, except as required or permitted by law.
Review of Background Checks
By using the platform or services of Chosen Path Home Care, you acknowledge and agree that Chosen Path Home Care may access, review, use, and disclose any background check reports you have ordered or authorized about yourself for the legitimate business purpose of protecting the safety and integrity of our platform and its users. Chosen Path Home Care reserves the right to decline to establish or continue your access or account, or to terminate your access or account based on the information contained in such reports.
You hereby represent, understand, and expressly agree that Chosen Path Home Care does not control or assume responsibility for the quality, accuracy, or reliability of the information included in these background check reports. Any inaccuracies in the report must be addressed directly with the consumer reporting agency that issued it and not with Chosen Path Home Care.
Internal Background Checks
Chosen Path Home Care may order and use background checks about you at its own expense. By registering on the Chosen Path Home Care platform, Care Providers acknowledge and agree that the organization has the right, but not the obligation, to use a third-party consumer reporting agency to run periodic background checks for the legitimate business purpose of protecting the safety and integrity of its platform and users.
These checks may occur during registration and periodically afterward in connection with your continued use of our services.
BY AGREEING TO THESE TERMS AND USING OUR SERVICES, YOU CONSENT TO ALLOW CHOSEN PATH HOME CARE TO PERFORM INTERNAL BACKGROUND CHECKS FOR THE PURPOSES DESCRIBED ABOVE. IF YOU DO NOT CONSENT, DO NOT REGISTER OR USE CHOSEN PATH HOME CARE SERVICES.
No further consent from you is required for these checks to be performed.
Verification Checks
Chosen Path Home Care may verify your identity and the accuracy of your representations and warranties. By registering as a Care Provider, you authorize Chosen Path Home Care to utilize third-party service providers to verify on an ongoing basis that your registration data (e.g., licenses and certifications disclosed) is accurate and that representations related to legal matters (e.g., complaints, arrests, sex offender status, etc.) are true.
These third parties may collect and verify data from a variety of sources, including but not limited to:
National criminal databases
Sex offender registries
Media streams
Terrorist watch lists
Criminal and fugitive watch lists
Fraud watch lists
Law enforcement reports
Disclaimers
Limitations; Waivers; Indemnification
Site Content
The Services made available on this Site, and any information and materials contained on the Site, including text, graphics, information, links, or other items, are provided “as is” and without any warranties of any kind. This includes, without limitation:
Any express warranties,
Warranties of merchantability,
Warranties of fitness for a particular purpose,
Warranties of workmanlike quality,
Or any other implied warranties.
Furthermore, opinions, advice, statements, offers, or other information or content made available through the Services but not directly by Chosen Path Home Care are those of their respective authors and should not necessarily be relied upon. Such authors are solely responsible for their content.
Care Provider content is primarily user-generated, and Chosen Path Home Care does not control or vet user-generated content for accuracy as a general matter. We do not assume any responsibility for the accuracy or reliability of any information provided by Care Providers on or off this Site.
We may offer certain users the opportunity to verify specific information, such as their email address. If we indicate that a user has verified particular information, it means the user has complied with the process we have established for verifying such information. However, we do not guarantee, represent, or warrant the accuracy of this verified information. Nor can we guarantee, represent, or warrant that any user-generated content is free from computer viruses.
External Links and Advertisements
Additionally, links from the Site to external sites (including external sites that are framed by Chosen Path Home Care) or inclusion of advertisements do not constitute an endorsement by Chosen Path Home Care of such sites or the content, products, advertising, and other materials presented on such sites or of the products and services that are the subject of such advertisements. These links are provided for users’ reference and convenience. Users access them at their own risk.
It is the responsibility of the user to evaluate the content and usefulness of the information obtained from other sites. Chosen Path Home Care does not control such sites and is not responsible for their content. Links on the Site to such sites do not mean that Chosen Path Home Care endorses any of the material on such sites or has any association with their operators.
Users further acknowledge that use of any site controlled, owned, or operated by third parties is governed by the terms and conditions of use for those sites and not by Chosen Path Home Care’s Terms of Use. Chosen Path Home Care expressly disclaims any liability derived from the use and/or viewing of links that may appear on this Site. All users hereby agree to hold Chosen Path Home Care harmless from any liability that may result from the use of links that may appear on the Site.
Limitation of Liability
Incidental Damages and Aggregate Liability
In no event will Chosen Path Home Care be liable for any indirect, special, incidental, or consequential damages, losses, or expenses arising out of or relating to the use or inability to use the Site or Services. This includes, without limitation, damages related to:
Any information received from the Site or Services;
Removal of content from the Site, including profile information;
Any email distributed to any user or any linked website or use thereof;
Inability to use the Site or Services by any party;
Termination of your subscription or ability to access the Site or Services;
Failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line or system failure.
Even if Chosen Path Home Care, or its representatives, are advised of the possibility of such damages, losses, or expenses, Chosen Path Home Care will not be held liable.
Privacy Policy
At Chosen Path Home Care, we are committed to protecting the privacy of the data collected from you when you access our Site. We recognize the sensitive nature of the information with which we are entrusted and are committed to the highest standards of privacy. The nature of our business requires that we gather personal information, whether it is financial, medical, or other sensitive data you wish to keep protected. Below is an outline of our policies for gathering, using, maintaining, and protecting your private information. The examples provided are for illustrative purposes only and should not be considered a complete representation of our practices.
Please review this policy carefully. If you have any questions or concerns about our practices, please contact us at:
Email: [email protected]
Website: chosenpathhomecare.com
Phone: 346-456-5100
Fax: 346-502-3579
Information Collected
As part of our relationship with you, we may collect information from various sources. This information is gathered to perform our business functions and provide you with the highest quality of service. The majority of the information we collect comes directly from you. For example, we collect personal information you provide, such as your name, email address, and other details when you sign up/register for an account.
If you contact us via email or provide feedback, we will collect your name, email address, and the content of your email to reply and provide the services you request. If you receive payments through our Site, we will collect the necessary information to complete the transaction, such as your name, bank account number, and billing details.
Information Collection
Information also comes to us from third parties, including governmental agencies, consumer reporting agencies, or other public sources. We may obtain information about your business or occupation, property, health, credit history, income, and personal identification details such as names, birth dates, addresses, social security and driver’s license numbers, telephone numbers, and email addresses.
In addition, we will collect your location information to:
(a) Show you available caregiver jobs nearby;
(b) Provide the Care Seekers, nursing facilities, nursing homes, and any other facilities in which you provide services, your location to let them know when to expect you; and/or
(c) Verify whether you were at a particular facility or Care Seeker’s location at a specific time.
Usage Data
The Company may compile statistical information concerning the usage of the Site. This information allows the Company to monitor its utilization and continuously improve its quality. Examples include, but are not limited to, the number of visitors to the Site, traffic patterns, time spent on the Site, and other relevant data such as the operating systems and browser versions used by visitors.
In order to compile this information, the Company may collect and store your IP address, your operating system version, your browser version, the pages you visit within the Site, the length of time spent on those pages, the site that referred you, and search terms used to access the Site. This information will be associated with the IP address used during your visit, but will not be associated with you personally or with any other information you may submit through the Site.
Cookies and Tracking Technology
The Company may use website “cookies” to compile statistical data and tailor pages for your browsing convenience. You have the option to set your browser to reject cookies, but please note that our Site may not function correctly if you do so. For further assistance, refer to the Help feature of your browser for information on disabling cookies.
Disclosure of Information
In the course of our normal business activities, we may disclose collected information to both affiliates and non-affiliated entities, including but not limited to other users of the Site or Services, as we deem necessary. For example, and without limitation, Chosen Path Home Care may need to use or disclose certain user-provided information with its third-party vendors to manage its website, defend litigation, or enhance its services. We also may share this information in connection with certain business transactions, such as the acquisition of all or substantially all of the Company’s assets. However, whenever feasible, we will not disclose any user’s personally identifiable information for any purposes other than those in conjunction with the business activities requested of us by such user unless otherwise permitted or required by law. We endeavor to choose non-affiliates with similar standards to ours regarding the protection of private information.
We generally do not require that you provide any information to obtain access to most areas of the Site. To access some areas you must be a Registered User. If you decide to provide personal information to us, we will not sell, license, or transmit that information to third parties, except as described above or as otherwise required or permitted by law.
Do Not Track
“Do Not Track” is a privacy preference that you can set in your Internet search browser that sends a signal to a website that you do not want the website operator to track certain browsing information about you. However, because our Site is not configured to detect Do Not Track signals from a user’s computer, we are unable to respond to Do Not Track requests.
Safeguarding of Information
No system for safeguarding personal or other information is 100% secure. However, we take a number of steps to safeguard the security of personal information obtained through the Site. For example, our employees are trained to understand the importance of confidentiality and are required to adhere to our privacy policies and procedures. Employees who violate these policies and procedures are subject to disciplinary action. We employ numerous practices to protect against the disclosure of information for purposes unrelated to the performance of our business functions or to individuals other than those who must use it in the course of their work activities. These practices include the use of password protection of computer files, e-mail and voice-mail, video surveillance, and other physical, electronic, and procedural safeguards.
Miscellaneous Provisions
Entire Agreement
These Terms of Use supersede any and all prior Terms of Use, agreements, and understandings, oral or written, express or implied. Specifically excepted from the scope of this provision are any separate agreements between you and Chosen Path Home Care entitled “Agreement for Care Provider Referral” and/or “Agreement for Referral, Marketing and Administrative Services” (together with any addenda, if any, which may be incorporated into such agreements by express reference therein). This is a merger clause for purposes of the parol evidence rule, and is intended to completely integrate the entirety of the agreement between you and us, except as related to any Agreement for Care Provider Referral and/or Agreement for Referral, Marketing and Administrative Services, and any addenda (if any) which may be incorporated into such agreements by express reference therein.
Copyright Notices/Complaints
Notices
You understand and acknowledge that the software, code, proprietary methods, and systems used to provide the Site or Services are:
(a) copyrighted by Chosen Path Home Care and/or its licensors under United States and international copyright laws;
(b) subject to other intellectual property and proprietary rights and laws; and
(c) owned by Chosen Path Home Care or its licensors. The Site or Services may not be copied, modified, reproduced, republished, posted, transmitted, sold, offered for sale, or redistributed in any way without the prior written permission of Chosen Path Home Care and the prior written permission of applicable licensors.
You must abide by all copyright notices, information, or restrictions contained in or attached to the Site or Services. Nothing in these Terms grants you any right to make or receive delivery of a copy of the Site or Services or to obtain access to our Site or Services except as generally and ordinarily permitted through the Site according to these Terms.
Furthermore, nothing in these Terms will be deemed to grant, by implication, estoppel or otherwise, a license to our Site or Services. Certain of the names, logos, and other materials displayed on the Site or in the Services constitute trademarks, trade names, service marks, or logos (“Marks”) of Chosen Path Home Care, its affiliates, or other entities. You are not authorized to use any such Marks. Ownership of all such Marks and the goodwill associated therewith remains with Chosen Path Home Care or those other entities.
Any use of third-party software provided in connection with the Site or Services will be governed by such third parties’ licenses and not by these Terms.
Complaints
It is Chosen Path Home Care’s policy to respond to notices of alleged copyright infringement with the Digital Millennium Copyright Act (“DMCA”). If you believe any materials accessible on or from our Site infringe your copyright, you may request removal of those materials (or access thereto) from the Site by contacting Chosen Path Home Care’s copyright agent (identified below) and providing the following information:
Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.
Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.
Your name, address, telephone number, and (if available) e-mail address.
A statement that you have a good faith belief that the complained-of use of the materials is not authorized by the copyright owner, its agent, or the law.
A statement that the information you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.
A signature or the electronic equivalent from the copyright holder or authorized representative.
Miscellaneous
Nothing in this Agreement shall be construed as making either party the partner, joint venturer, agent, legal representative, employer, contractor, or employee of the other. Neither party shall have, or hold itself out to any third party as having any authority to make any statements, representations, or commitments of any kind, or to take any action, that shall be binding on the other, except as provided for herein or authorized in writing by the party to be bound.
The invalidity, illegality, or unenforceability of any term or provision of these Terms shall in no way affect the validity, legality, or enforceability of any other term or provision of these Terms. In the event a term or provision is determined to be invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and these Terms shall be enforceable as so modified.
Each of Chosen Path Home Care’s fiduciaries, administrators, officers, directors, affiliates, subsidiaries, parents, successors, and assigns is expressly made a third-party beneficiary of this Agreement and may enforce this Agreement directly against you. This Agreement will be binding on and will inure to the benefit of the legal representatives, successors, and assigns of the parties hereto.
Contact Information
If you have any questions or need further information as to the Site or Services provided by Chosen Path Home Care, or need to notify Chosen Path Home Care as to any matters relating to the Site or Services, please contact us at:
Email: [email protected]
Website: chosenpathhomecare.com
Address:
2616 South Loop West
Ste 100G
Houston, TX 77054
Phone: 346-456-5100
Fax: 346-502-3579
Disclaimers
Limitations; Waivers; Indemnification
Site Content
The Services made available on this Site, and any information and materials contained on the Site, including text, graphics, information, links, or other items, are provided “as is” and without any warranties of any kind. This includes, without limitation:
Any express warranties,
Warranties of merchantability,
Warranties of fitness for a particular purpose,
Warranties of workmanlike quality,
Or any other implied warranties.
Furthermore, opinions, advice, statements, offers, or other information or content made available through the Services but not directly by Chosen Path Home Care are those of their respective authors and should not necessarily be relied upon. Such authors are solely responsible for their content.
Care Provider content is primarily user-generated, and Chosen Path Home Care does not control or vet user-generated content for accuracy as a general matter. We do not assume any responsibility for the accuracy or reliability of any information provided by Care Providers on or off this Site.
We may offer certain users the opportunity to verify specific information, such as their email address. If we indicate that a user has verified particular information, it means the user has complied with the process we have established for verifying such information. However, we do not guarantee, represent, or warrant the accuracy of this verified information. Nor can we guarantee, represent, or warrant that any user-generated content is free from computer viruses.
External Links and Advertisements
Additionally, links from the Site to external sites (including external sites that are framed by Chosen Path Home Care) or inclusion of advertisements do not constitute an endorsement by Chosen Path Home Care of such sites or the content, products, advertising, and other materials presented on such sites or of the products and services that are the subject of such advertisements. These links are provided for users’ reference and convenience. Users access them at their own risk.
It is the responsibility of the user to evaluate the content and usefulness of the information obtained from other sites. Chosen Path Home Care does not control such sites and is not responsible for their content. Links on the Site to such sites do not mean that Chosen Path Home Care endorses any of the material on such sites or has any association with their operators.
Users further acknowledge that use of any site controlled, owned, or operated by third parties is governed by the terms and conditions of use for those sites and not by Chosen Path Home Care’s Terms of Use. Chosen Path Home Care expressly disclaims any liability derived from the use and/or viewing of links that may appear on this Site. All users hereby agree to hold Chosen Path Home Care harmless from any liability that may result from the use of links that may appear on the Site.
Limitation of Liability
Incidental Damages and Aggregate Liability
In no event will Chosen Path Home Care be liable for any indirect, special, incidental, or consequential damages, losses, or expenses arising out of or relating to the use or inability to use the Site or Services. This includes, without limitation, damages related to:
Any information received from the Site or Services;
Removal of content from the Site, including profile information;
Any email distributed to any user or any linked website or use thereof;
Inability to use the Site or Services by any party;
Termination of your subscription or ability to access the Site or Services;
Failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line or system failure.
Even if Chosen Path Home Care, or its representatives, are advised of the possibility of such damages, losses, or expenses, Chosen Path Home Care will not be held liable.
Cons:
The only downside to having a live-in caregiver is that you are required to allow your caregiver periodic breaks throughout the day, as outlined above and 6-8 hours of uninterrupted sleep overnight is mandatory. You may not receive care while your caregiver is on a break or while sleeping overnight.
Chosen Path Home Care
Email: [email protected]
Address:
2616 South Loop West Ste 100G. Houston, TX 77054
Phone: 346-456-5100
Fax: 346-502-3579
Our Office Address
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